"Bridges" Online Training - FAQ's

Bridges: Building a Supportive Community

Faculty and Staff training program - Frequently Asked Questions

FAQ’s

  • Why have I not heard of this training before?

President Hanlon announced this training as part of the Campus Climate and Culture Initiative (C3I) as the third pillar in a set of initiatives established to create a more welcoming, inclusive, and equitable environment for all Dartmouth students, faculty, and staff on 1/3/2019.  

  • Why do I have to complete this training?

President Hanlon announced this training as part of the Campus Climate and Culture Initiative (C3I). As part of the Measurable Actions of this initiative, the mandatory Title IX training began immediately. All faculty, staff, post-doctoral scholars, and graduate and professional students are now required to complete an online sexual violence prevention program. This training is in addition to the Sexual Violence Prevention Project, a four-year education program for undergraduates, and builds on the work we are doing to advance an effective training program for every member of our campus community.

  • I work for the Dartmouth Hitchcock Medical Center. Why do I need to complete this training?

The training is designed for all Dartmouth College faculty and staff, including Dartmouth Hitchcock employees who have a faculty appointment at the Geisel School of Medicine.

  • I don’t have time for online training,  what should I do?

The training takes approximately 45 minutes to two hours of your time and may be saved and returned to at your convenience. Training must be completed by the due date you have been given.

  • What should I do if I am having trouble accessing the training online?

If you experience technical issues accessing the module, Dartmouth Information Technology Services has created a knowledgebase article to assist you in troubleshooting.  You may access that information here: https://services.dartmouth.edu/TDClient/KB/ArticleDet?ID=67924

If you need further assistance, please contact your department’s IT Helpdesk at the appropriate number below.

Dartmouth College employees/faculty/students: 603 646 2999

Geisel School of Medicine employees/faculty/students, including Dartmouth Hitchcock employees : 603 650 1600

Guarini School of Graduate and Advanced Studies employees/faculty/students: 603 646 2999

Thayer School of Engineering employees/faculty/students: 603 646 0855

Tuck School of Business employees/faculty/students: 603 646 1818

  • The training module seems to be "stuck" what can I do?

If the Next button is not highlighted, you will need to review the slide for additional action items. The course is interactive and you will need to look for indications of what to do next (move the mouse over the page and click on anything that gets highlighted). It is easiest to do this when your window is expanded to the full screen.
If you are confident you have clicked all the action items on the slide, and you are still not able to move forward, please clear your browser’s cache. Also, make sure your pop-up blocker is turned off and 3rd party cookies are enabled.
If the Next button is highlighted and you are still not able to move forward after completing the above steps, open this link:  in a new page and click on “chat”. 

  • How did you get my name?

All faculty, staff, post-doctoral scholars, and graduate and professional students,  including Dartmouth Hitchcock employees who have a faculty appointment at the Geisel School of Medicine are required to complete an online sexual violence prevention program, and as such have all been emailed the link to the training program.

  • I recently retired, do I still need to complete the training program?

Please be in touch with us at [email protected].

  • I plan to retire at the end of this academic year.  Do I still need to complete the training program?

If you are teaching currently, you must complete the training.

  • I work at Dartmouth Hitchcock, and don't know my Dartmouth NetID, how can I complete the training?

Please go here to find your Dartmouth NetID

AND

Please go here to set up a password for your account

OR

Please go here if you have used your NetID previously but forgotten your password

  • I am a survivor of sexual assault and completing this training is difficult for me.  What should I do?

Please be in touch with our office at [email protected] and we will make alternative arrangements.

  • I work in a cubicle and can’t play the audio; can I still complete the training?

The training doesn’t not need to be played via an audio system, all the words are also printed on the screen for you to read.

  • I work part-time. Do I have to complete this training in work time?

You should complete the training in paid work time. Please discuss with your supervisor if you have any issues with finding time to complete this training. The training takes approximately 45 minutes to two hours of your time and may be saved and returned to at your convenience. Training must be completed by the due date you have been given.

  • The training will not load on my phone. How do I complete the training?

This training program is designed to be viewed on a PC or MAC computer. Please log in from a computer and complete the training. If this poses a difficulty for you, please be in touch with the Title IX office at 603 646 0922